R G Ortiz Funeral Home – Brooklyn – 4th Ave has some of the lowest feedback of any of the RG Ortiz Funeral Home locations spread out across New York City.
The reviews for RG Funeral Home’s Brooklyn, 4th Avenue funeral home are predominantly negative. Several customers have complained about the unprofessionalism, insensitivity, and rudeness of the staff. Many customers have reported logistical issues, including late arrivals of bodies, incorrect paperwork, and significant delays in services such as delivering death certificates or transferring bodies to other locations. Some reviewers have gone as far as accusing the funeral home of malpractice like using unlicensed personnel, failing to meet hygiene standards, and losing or miscreant bodies.
On the other hand, a few customers have had positive experiences, mentioning excellent service, attentive staff, and a comforting environment. They appreciated the staff’s compassion and found the services met their needs and expectations.
However, given the severity of the complaints and the frequency of negative experiences, it seems that the overall service quality of this funeral home is considerably lacking and could potentially add to the distress of the bereaved.
